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Field Service Engineer

 

As sales take off which leads to a growing number of installed systems around the globe we are now looking for the next Field Service Engineer to join our team. This is a great opportunity to grow your skillset by handling support to a multidisciplinary high-tech product including everything from electronics, physics, chemistry, fluid dynamics to software.

Being a small company in a phase of building up operations we are looking for people with a proactive and entrepreneurial mindset contributing in setting up guidelines and standards of work expected by Excillum Customer Support. To be successful in this role you are a “jack of all trades” with customer happiness on top of your mind.

The Customer Support team is growing and you will be one out of three Field Service Engineers reporting to the Customer Support Manager. You will be based in the Stockholm office but should expect extensive international travelling.


Some important tasks and area of responsibility

 

  • On site installation, commissioning, preventive and corrective maintenance as well as remote support of Excillum X-ray systems world wide
  • Ensure proper use of CRM and ERP systems for following up e.g. customer cases, spare part deliveries and invoicing
  • Submission of timely reports e.g. job sheets, time reports and expense claims
  • Report customer feedback for continuous improvement actions
  • Elaborate with the team in setting up guidelines and standards of work expected by Excillum Customer support

Qualifications to apply for this position

 

  • B.Sc. or M.Sc. in Engineering (Physics/Chemical/Electronics)
  • Strong mechanical hands on aptitude
  • Electronics faultfinding experience
  • Driving license
  • Open to extensive international travelling
  • Fluent in English both speaking and writing


If you also have any experience from this, we really want to meet with you:

  • X-ray instruments
  • Vacuum Technologies
  • High Voltage systems
  • Linux environment
  • Matlab or programming

 

 

Apply for this job

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Torshamnsgatan 35
164 40 Stockholm Directions career@excillum.com

On Top

  • Autonomy

    We trust the employees in planning their work and finding the way to the goal. The scope of action is wide and built on trust - we know this is highly appreciated by our employees.

  • Grow your skill-set

    Being a small company with a global reach and a multi-disciplinary technology we really enables you to grow your skill-set.

  • Energized by our mission

    Our mission is to enable new science, improve medicine and enhance manufacturing by continuous development of state-of-the-art X-ray Sources.
    This is a true purpose. With this on top of mind you will get things done.

  • Extras

    To help you go beyond we offer health care insurance, team outings, flexible working hours, a relocation policy to mention a few extras. This is of course on top of a competitive compensation and insurance package.

Life at Excillum

​Excillum people are guided by a casual, open-office environment that enables interaction and collaboration between people and teams. The experimental tradition is strong where you will be encouraged to test and move quickly with new ideas. Working close to the mission each employee really has an impact on our success – and every success is celebrated by the whole team.​

Already working at Excillum?

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email
@excillum.com
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