Field Service Engineer to Swedish X-ray Pioneer - Japan based

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Do you want to be representing a Swedish high-tech company in Japan? Are you passionate for customer success by making technology work flawlessly? 

Excillum has the people and skills to make a difference to world-leading players in industrial manufacturing, semiconductor and 5G components, medicine and pharmaceuticals, as well as enable ground-breaking new research. Our customers use our X-ray sources in their instruments. Our products have a unique market position and enable applications not possible without us. 

The Excillum service & support team ensures our customers get maximum value of our products and focuses on making them succeed in their quests. 

We believe you bring field service experience from similar or adjacent industries. You also need to have, or be interested in gaining, a solid understanding of how our customers use our technology in their analytical and imaging applications. Check our web and talk to us to see if you would want to be part of our team and our journey ahead! 

You will work with 

  • Plan and deliver customer support 
  • Customer communications & user documentation 
  • Product & operational improvements 
  • Managing installed base and its operational performance 
  • Preventive maintenancespares recommendations and supply 
  • Installation, upgrades & product modifications
  • Representing Excillum in Japan

Your profile 

  • MSc/PhD in Engineering/Chemistry/Physics/Material Science or similar experience 
  • International field service engineer experience of advanced low-volume technology products 
  • Mother tongue Japanese. Fluent in English, with further languages being an advantage

Or, know someone who would be a perfect fit? Let them know!


386-0601 Tokyo Directions View page

On Top

  • Autonomy

    We trust the employees in planning their work and finding the way to the goal. The scope of action is wide and built on trust - we know this is highly appreciated by our employees.

  • Grow your skill-set

    Being a small company with a global reach and a multi-disciplinary technology we really enables you to grow your skill-set.

  • Energized by our mission

    Our mission is to enable new science, improve medicine and enhance manufacturing by continuous development of state-of-the-art X-ray Sources.
    This is a true purpose. With this on top of mind you will get things done.

  • Extras

    To help you go beyond we offer health care insurance, team outings, flexible working hours, a relocation policy to mention a few extras. This is of course on top of a competitive compensation and insurance package.

Life at Excillum

Excillum people are guided by a casual, open-office environment that enables interaction and collaboration between people and teams. The experimental tradition is strong where you will be encouraged to test and move quickly with new ideas. Working close to the mission each employee really has an impact on our success – and every success is celebrated by the whole team.

Already working at Excillum?

Let’s recruit together and find your next colleague.

  • Andrii Sofiienko
  • Emil Espes
  • Gustav Forsgren
  • Karin Ögren
  • Malcolm Lindqvist
  • Shiho Tanaka

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